Category Archives: emotional intelligence

Hospitals looking to anger management for disruptive doctors

EXTRACT The Washington Post reports a 2011 incident involving a surgeon who was conducting a difficult abdominal operation and asked for a specific tool. When a technician handed it to him, the surgeon saw that it was loaded incorrectly and … Continue reading

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Anger management: Thermometer and Thermostat

True anger management demands that we recognize our emotions and consciously decide how we will act on those emotions. Emotions are fascinating because they are a way of communicating with the world, they give us clues about what we love, … Continue reading

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Anger Management: Lessons from the playground

As children we dream and workout these dreams through play. On the playground children become doctors, lawyers, firemen, policemen, truck drivers etc. Children learn to perceive what they love, what they hate, what makes them happy and sad on the … Continue reading

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Is Your Anger a Sign of Grief?

Sometimes if it quacks like a duck and walks like a duck it may not be a duck. In the case of anger sometimes the appearance of aggression and hostility may not be anger. In fact, it may be a … Continue reading

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When You Should Avoid Conflict

Before I begin let me first say that when I speak about conflict in this article I am referring to any interaction where there are opposing viewpoints. Also, I do not consider conflict as negative.  Now that is out of … Continue reading

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Anger and the Emotional Vocabulary

Some years ago I wrote a series of articles titled, “Change Your Language Reduce Your Anger.” In those articles I introduced the idea that anger management can be achieved if we learn an emotional vocabulary. Since then, my position has … Continue reading

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Good and Bad Avoiding

Dr. Ralph H. Kilmann, CEO of Kilmann Diagnostics and coauthor of the Thomas-Kilmann Conflict-Mode Instrument (TKI) There are two kinds of “avoiding” to keep in mind: good avoiding and bad avoiding. Good avoiding is when you purposely leave a conflict … Continue reading

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